SUPPORT: +91 6304936947

Effective Date: 05-Aug-2023

 

Thank you for choosing Shray Herbal. We are committed to providing you with high-quality herbal products and exceptional customer service. In line with our commitment to quality, we have established the following Refund and Return Policy:

  1. Refund Policy

At Shray Herbal, we stand behind the quality of our products. Due to the nature of our herbal products and for the safety and well-being of our customers, we do not offer refunds on any purchases. All sales are final. We encourage you to thoroughly review your order before completing your purchase.

  1. Return Policy

We take great care to ensure that our products are of the highest quality and meet strict standards. However, for health and safety reasons, we cannot accept returns on any products. Once a product has been sold, it cannot be returned or exchanged.

  1. Damaged or Defective Products

If you receive a product that is damaged during shipping or is determined to be defective upon receipt, please contact our customer service team within 7 days of receiving the product. We will evaluate the issue and provide a suitable solution, which may include sending a replacement product or offering store credit.

  1. Order Cancellation

Please note that once an order is placed and confirmed, it cannot be canceled. We encourage you to carefully review your order before proceeding with the payment to ensure accuracy.

  1. Contact Us

If you have any questions or concerns regarding our Refund and Return Policy, please feel free to contact our customer service team:

Shray Herbal, Ward No-27, Jyoti Nagar Road, Karnibad, B.Deoghar, Jharkhand, India-814143

Email: support@shrayherbal.com

Phone: +91 6304936947

  1. Policy Changes

Shray Herbal reserves the right to modify or update this Refund and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase with Shray Herbal, you acknowledge that you have read and understood our Refund and Return Policy and agree to its terms.

End of Refund and Return Policy