SUPPORT: +91 6304936947

Effective Date: 05-Aug-2023

Thank you for choosing Shray Herbal (“us”, “we”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shrayherbal.com and our mobile application, as well as any related services, products, or content provided by Shray Herbal (collectively referred to as the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

Information We Collect

We collect certain personal and non-personal information directly from you when you use our Services. The types of information we collect include:

  • Personal Information: This includes your name, email address, phone number, shipping and billing addresses, payment information, and any other information you provide to us voluntarily.
  • Usage Data: We collect information about your interactions with our Services, such as the pages you visit, the actions you take, and other usage patterns.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about how you use our Services.
How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and maintaining our Services.
  • Processing your orders and transactions.
  • Responding to your inquiries, comments, or feedback.
  • Personalizing your experience and improving our Services.
  • Sending you promotional and marketing communications (you can opt-out at any time).
  • Protecting our rights and preventing fraud.
Disclosure of Your Information

We may disclose your personal information to third parties in various circumstances, such as:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies.
  • Legal Requirements: We may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights, respond to a legal process, or comply with a governmental request.
Your Choices
  • You can manage your communication preferences by opting out of receiving marketing emails through the “unsubscribe” link provided in our emails.
  • You can disable cookies through your browser settings, but this may affect your ability to use certain features of our Services.
Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of our Services after any modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shray Herbal, Ward no-27, Jyoti Nagar Road, Karnibad, B.Deoghar, Jharkhand, India-814143

Email: support@shrayherbal.com

Phone: +91 6304936947

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

End of Privacy Policy